Level 3 · Process · P62 · People & Governance
Peak season workforce scaling
DraftHotel National ZermattExternal Party
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Shift coverage vs plan | >= 97% | weekly |
Systems
No systems mapped.
People & roles
- General Manager — Overall operation
- HR / Training Lead — Onboarding
Process model
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Related processes in Workforce planning (2)