Level 2 · Capability · Restaurant & Bar
Dinner service
Half-board and à la carte dinner orchestration.
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Course wait time | <= 15 min between courses | daily |
Systems
- POS — Restaurant and bar transactions
People & roles
- Barkeeper — Bar service and closing reconciliation
- F&B Service Team — Breakfast and dinner service
Level 3 · Processes (1)