Level 2 · Capability · Spa & Wellness
Spa access control
Time-window access control (adults-only and family slots).
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Access rule breaches | 0 | weekly |
Systems
- Keycard/lock system — Key issuance and access
- Spa booking system — Treatment scheduling and billing
People & roles
- Spa Therapist — Treatments
Level 3 · Processes (1)