Level 2 · Capability · Guest Transport & Arrival
Ski equipment orientation
Ski room usage, access and equipment logistics briefing.
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Ski room briefing coverage | 100% of ski guests | daily |
Systems
- Keycard/lock system — Key issuance and access
People & roles
- Portier — Station pickup
Level 3 · Processes (1)