LibraryDecisions
Level 2 · Capability · Guest Transport & Arrival

Arrival guidance & early arrival

Car-free destination guidance (Täsch transfer) and early-arrival handling with luggage storage.

KPIs
KPITargetCadence
Arrival guidance delivery100% of bookings pre-arrivalweekly
Systems

No systems mapped.

    People & roles
    • Portier — Station pickup
    Level 3 · Processes (2)
    P13Draft

    Arrival guidance for car-free destination Täsch transfer instructions

    5 tasks · 1 gateways · 2 message flows

    P16Reviewed

    Early arrival handling with luggage storage and readiness communication

    13 tasks · 7 gateways · 4 message flows