Level 2 · Capability · Activities
Disruption replanning
Weather disruption and slope-closure guest replanning.
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Replan offer within | <= 2h of closure | per event |
Systems
No systems mapped.
People & roles
- Activities Concierge — Ski briefings
Level 3 · Processes (1)