Level 3 · Process · P33 · Housekeeping & Rooms
Deep clean scheduling and execution
DraftHotel National ZermattExternal Party
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Departure room turnaround time | <= 45 min | daily |
| QC first-pass release | >= 95% | weekly |
Systems
- Housekeeping management — Room status and task assignment
People & roles
- Gouvernante — Housekeeping lead
- Room Attendant — Daily cleaning
Process model
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Related processes in Turnaround & deep clean (2)