P04 Package Offer Setup and Publication - Modeling Notes

Date: 2026-05-18

Process intent

Design and publish a seasonal package (e.g., ski package, half-board bundle) with commercial viability checks, channel publication, and operational readiness before go-live.

Included actors

• Hotel National Zermatt
  • Revenue Management
  • Marketing
  • Front Office
• Channel Manager (external distribution platform)

Key decisions and gateways

• Gateway_P04_Viable: "Viable margin and policy fit?"
  • Uses a DMN decision task (Task_P04_EvaluatePackageViability) before branching.
  • Negative path loops back to package definition via adjustments.
• Gateway_P04_PublicationAccepted: "Publication accepted?"
  • Negative path loops to mapping/rate-parity corrections and resubmission.
• Parallel preparation and rollout gateways
  • Gateway_P04_ReleaseSplit/Gateway_P04_ReleaseJoin for release artifacts.
  • Gateway_P04_PostAcceptSplit/Gateway_P04_PostAcceptJoin for guest-facing launch + front-desk readiness.

DMN artifact

• /home/kieran/Documents/Hotel-Zermatt/assets/decisions/decision_hotel_national_p04_package_viability_gate.dmn
• Inputs:
  • expectedMarginPercent
  • minStayFeasible
  • blackoutConflict
• Outputs:
  • decision (approve or rework)
  • reason

Rationale for rework loops

Two backward paths are deliberate and represent real operations:

1. Viability failure -> adjust package -> re-evaluate.
2. Channel rejection -> fix mapping/parity -> republish.