Level 3 · Process · P17 · Guest Transport & Arrival
Ski equipment logistics orientation ski room usage and access
DraftHotel National ZermattExternal Party
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Ski room briefing coverage | 100% of ski guests | daily |
Systems
- Keycard/lock system — Key issuance and access
People & roles
- Portier — Station pickup
Process model
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