Level 3 · Process · P40 · Restaurant & Bar
Dinner service orchestration
ReviewedHotel National ZermattGuest
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Course wait time | <= 15 min between courses | daily |
Systems
- POS — Restaurant and bar transactions
People & roles
- Barkeeper — Bar service and closing reconciliation
- F&B Service Team — Breakfast and dinner service
Process model
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