Level 3 · Process · P59 · Finance & Control
End of day cash and card reconciliation
DraftHotel National ZermattExternal Party
KPIs
| KPI | Target | Cadence |
|---|---|---|
| Cash/card variance | <= CHF 5 | daily |
Systems
- Payment provider (pre-auth & capture) — Card handling, charge retries, refunds
- PMS — Core property management (rooms, guests, folios)
People & roles
- Finance & Admin — AR
- Night Auditor — Night audit
Process model
Drag to pan, use the controls to zoom, or open full screen on smaller devices.