Level 3 · Process · P57 · Finance & Control
Accounts receivable for corporate group contracts
DraftHotel National ZermattExternal Party
KPIs
| KPI | Target | Cadence |
|---|---|---|
| DSO corporate/group | <= 30 days | monthly |
Systems
- BI / reporting — KPI dashboards and management reporting
- PMS — Core property management (rooms, guests, folios)
People & roles
- Finance & Admin — AR
- Night Auditor — Night audit
Process model
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