<?xml version="1.0" encoding="UTF-8"?>
<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:zeebe="http://camunda.org/schema/zeebe/1.0" id="Definitions_HotelNational_P27" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="5.46.1">
  <bpmn:process id="Process_HotelNational_P27" name="Hotel National Zermatt" isExecutable="false">
    <bpmn:laneSet id="LaneSet_Process_HotelNational_P27">
      <bpmn:lane id="Lane_P27_HousekeepingDesk" name="Housekeeping Desk">
        <bpmn:flowNodeRef>Event_P27_StartServiceWindow</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_ReviewOccupiedRoomsAndGuestPreferences</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_AssignAttendantRouteAndPriorityRooms</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_RecordDeferredServiceAndFrontDeskTrace</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_UpdatePMSAndServiceStatus</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Gateway_P27_DNDVisible</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Event_P27_EndDeferred</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Event_P27_EndRoomServiced</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="Lane_P27_RoomAttendant" name="Room Attendant">
        <bpmn:flowNodeRef>Task_P27_PrepareTrolleyAndStartFloorRound</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_RecordDNDAndRevisitSlot</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_KnockAnnounceAndRequestAccess</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_RevisitRoomAtAgreedTime</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_ReportDefectOrMissingItem</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_CleanOccupiedRoomAndRefreshSupplies</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_AgreeReturnTimeAndContinueRoute</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Gateway_0xng8wv</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_SelfInspectAndStageRoomStatus</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Gateway_P27_CanServiceNow</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Gateway_P27_RevisitBeforeCutoff</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Gateway_P27_IssueFound</bpmn:flowNodeRef>
      </bpmn:lane>
      <bpmn:lane id="Lane_P27_Supervisor" name="Housekeeping Supervisor">
        <bpmn:flowNodeRef>Task_P27_InspectVIPComplaintOrRecoveredRoom</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Task_P27_RequestRecleanOrCorrection</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Gateway_P27_SupervisorCheckNeeded</bpmn:flowNodeRef>
        <bpmn:flowNodeRef>Gateway_P27_PassInspection</bpmn:flowNodeRef>
      </bpmn:lane>
    </bpmn:laneSet>
    <bpmn:startEvent id="Event_P27_StartServiceWindow" name="Morning stayover service window opens">
      <bpmn:timerEventDefinition>
        <bpmn:timeDuration>PT9H</bpmn:timeDuration>
      </bpmn:timerEventDefinition>
    </bpmn:startEvent>
    <bpmn:userTask id="Task_P27_ReviewOccupiedRoomsAndGuestPreferences" name="Review occupied-room list, traces, and guest preferences" />
    <bpmn:userTask id="Task_P27_AssignAttendantRouteAndPriorityRooms" name="Assign attendant route and priority rooms" />
    <bpmn:userTask id="Task_P27_PrepareTrolleyAndStartFloorRound" name="Prepare trolley and start stayover floor round" />
    <bpmn:exclusiveGateway id="Gateway_P27_DNDVisible" name="DND or no-service sign visible?" />
    <bpmn:userTask id="Task_P27_RecordDNDAndRevisitSlot" name="Record DND / no-service and schedule one revisit slot" />
    <bpmn:userTask id="Task_P27_KnockAnnounceAndRequestAccess" name="Knock, announce, and request permission to service room" />
    <bpmn:exclusiveGateway id="Gateway_P27_CanServiceNow" name="Can room be serviced now?" />
    <bpmn:userTask id="Task_P27_AgreeReturnTimeAndContinueRoute" name="Agree return time and continue route" />
    <bpmn:exclusiveGateway id="Gateway_P27_RevisitBeforeCutoff" name="Revisit possible before cutoff?" />
    <bpmn:userTask id="Task_P27_RevisitRoomAtAgreedTime" name="Revisit room at agreed time" />
    <bpmn:userTask id="Task_P27_CleanOccupiedRoomAndRefreshSupplies" name="Clean occupied room, refresh bathroom, and replenish guest supplies" />
    <bpmn:exclusiveGateway id="Gateway_P27_IssueFound" name="Defect or missing item found?" />
    <bpmn:userTask id="Task_P27_ReportDefectOrMissingItem" name="Report defect or missing item for follow-up" />
    <bpmn:userTask id="Task_P27_SelfInspectAndStageRoomStatus" name="Self-inspect room and stage service-complete status">
      <bpmn:incoming>Flow_04zaggo</bpmn:incoming>
    </bpmn:userTask>
    <bpmn:exclusiveGateway id="Gateway_P27_SupervisorCheckNeeded" name="Supervisor check needed?" />
    <bpmn:userTask id="Task_P27_InspectVIPComplaintOrRecoveredRoom" name="Inspect VIP, complaint, or recovered room" />
    <bpmn:exclusiveGateway id="Gateway_P27_PassInspection" name="Pass inspection?" />
    <bpmn:userTask id="Task_P27_RequestRecleanOrCorrection" name="Request reclean or correction" />
    <bpmn:userTask id="Task_P27_RecordDeferredServiceAndFrontDeskTrace" name="Record deferred service and leave front-desk trace" />
    <bpmn:userTask id="Task_P27_UpdatePMSAndServiceStatus" name="Update PMS / housekeeping board with room service status" />
    <bpmn:endEvent id="Event_P27_EndRoomServiced" name="Occupied room serviced" />
    <bpmn:endEvent id="Event_P27_EndDeferred" name="Service deferred for this cycle" />
    <bpmn:sequenceFlow id="Flow_P27_Start_to_Review" sourceRef="Event_P27_StartServiceWindow" targetRef="Task_P27_ReviewOccupiedRoomsAndGuestPreferences" />
    <bpmn:sequenceFlow id="Flow_P27_Review_to_Assign" sourceRef="Task_P27_ReviewOccupiedRoomsAndGuestPreferences" targetRef="Task_P27_AssignAttendantRouteAndPriorityRooms" />
    <bpmn:sequenceFlow id="Flow_P27_Assign_to_Prepare" sourceRef="Task_P27_AssignAttendantRouteAndPriorityRooms" targetRef="Task_P27_PrepareTrolleyAndStartFloorRound" />
    <bpmn:sequenceFlow id="Flow_P27_Prepare_to_DND" sourceRef="Task_P27_PrepareTrolleyAndStartFloorRound" targetRef="Gateway_P27_DNDVisible" />
    <bpmn:sequenceFlow id="Flow_P27_DND_Yes" name="yes" sourceRef="Gateway_P27_DNDVisible" targetRef="Task_P27_RecordDNDAndRevisitSlot" />
    <bpmn:sequenceFlow id="Flow_P27_DND_No" name="no" sourceRef="Gateway_P27_DNDVisible" targetRef="Task_P27_KnockAnnounceAndRequestAccess" />
    <bpmn:sequenceFlow id="Flow_P27_RecordDND_to_RevisitGw" sourceRef="Task_P27_RecordDNDAndRevisitSlot" targetRef="Gateway_P27_RevisitBeforeCutoff" />
    <bpmn:sequenceFlow id="Flow_P27_Access_to_ServiceGw" sourceRef="Task_P27_KnockAnnounceAndRequestAccess" targetRef="Gateway_P27_CanServiceNow" />
    <bpmn:sequenceFlow id="Flow_P27_ServiceNow_Yes" name="yes" sourceRef="Gateway_P27_CanServiceNow" targetRef="Task_P27_CleanOccupiedRoomAndRefreshSupplies" />
    <bpmn:sequenceFlow id="Flow_P27_ServiceNow_No" name="no" sourceRef="Gateway_P27_CanServiceNow" targetRef="Task_P27_AgreeReturnTimeAndContinueRoute" />
    <bpmn:sequenceFlow id="Flow_P27_ReturnTime_to_RevisitGw" sourceRef="Task_P27_AgreeReturnTimeAndContinueRoute" targetRef="Gateway_P27_RevisitBeforeCutoff" />
    <bpmn:sequenceFlow id="Flow_P27_Revisit_Yes" name="yes" sourceRef="Gateway_P27_RevisitBeforeCutoff" targetRef="Task_P27_RevisitRoomAtAgreedTime" />
    <bpmn:sequenceFlow id="Flow_P27_RevisitTask_to_Access" sourceRef="Task_P27_RevisitRoomAtAgreedTime" targetRef="Task_P27_KnockAnnounceAndRequestAccess" />
    <bpmn:sequenceFlow id="Flow_P27_Revisit_No" name="no" sourceRef="Gateway_P27_RevisitBeforeCutoff" targetRef="Task_P27_RecordDeferredServiceAndFrontDeskTrace" />
    <bpmn:sequenceFlow id="Flow_P27_Clean_to_IssueGw" sourceRef="Task_P27_CleanOccupiedRoomAndRefreshSupplies" targetRef="Gateway_P27_IssueFound" />
    <bpmn:sequenceFlow id="Flow_P27_Issue_Yes" name="yes" sourceRef="Gateway_P27_IssueFound" targetRef="Task_P27_ReportDefectOrMissingItem" />
    <bpmn:sequenceFlow id="Flow_P27_Issue_No" name="no" sourceRef="Gateway_P27_IssueFound" targetRef="Gateway_0xng8wv" />
    <bpmn:sequenceFlow id="Flow_P27_Report_to_SelfInspect" sourceRef="Task_P27_ReportDefectOrMissingItem" targetRef="Gateway_0xng8wv" />
    <bpmn:sequenceFlow id="Flow_P27_SelfInspect_to_SupGw" sourceRef="Task_P27_SelfInspectAndStageRoomStatus" targetRef="Gateway_P27_SupervisorCheckNeeded" />
    <bpmn:sequenceFlow id="Flow_P27_SupCheck_No" name="no" sourceRef="Gateway_P27_SupervisorCheckNeeded" targetRef="Task_P27_UpdatePMSAndServiceStatus" />
    <bpmn:sequenceFlow id="Flow_P27_SupCheck_Yes" name="yes" sourceRef="Gateway_P27_SupervisorCheckNeeded" targetRef="Task_P27_InspectVIPComplaintOrRecoveredRoom" />
    <bpmn:sequenceFlow id="Flow_P27_Inspect_to_PassGw" sourceRef="Task_P27_InspectVIPComplaintOrRecoveredRoom" targetRef="Gateway_P27_PassInspection" />
    <bpmn:sequenceFlow id="Flow_P27_Pass_Yes" name="yes" sourceRef="Gateway_P27_PassInspection" targetRef="Task_P27_UpdatePMSAndServiceStatus" />
    <bpmn:sequenceFlow id="Flow_P27_Pass_No" name="no" sourceRef="Gateway_P27_PassInspection" targetRef="Task_P27_RequestRecleanOrCorrection" />
    <bpmn:sequenceFlow id="Flow_P27_Reclean_to_Clean" sourceRef="Task_P27_RequestRecleanOrCorrection" targetRef="Task_P27_CleanOccupiedRoomAndRefreshSupplies" />
    <bpmn:sequenceFlow id="Flow_P27_Deferred_to_End" sourceRef="Task_P27_RecordDeferredServiceAndFrontDeskTrace" targetRef="Event_P27_EndDeferred" />
    <bpmn:sequenceFlow id="Flow_P27_Update_to_End" sourceRef="Task_P27_UpdatePMSAndServiceStatus" targetRef="Event_P27_EndRoomServiced" />
    <bpmn:exclusiveGateway id="Gateway_0xng8wv">
      <bpmn:incoming>Flow_P27_Report_to_SelfInspect</bpmn:incoming>
      <bpmn:incoming>Flow_P27_Issue_No</bpmn:incoming>
      <bpmn:outgoing>Flow_04zaggo</bpmn:outgoing>
    </bpmn:exclusiveGateway>
    <bpmn:sequenceFlow id="Flow_04zaggo" sourceRef="Gateway_0xng8wv" targetRef="Task_P27_SelfInspectAndStageRoomStatus" />
  </bpmn:process>
  <bpmndi:BPMNDiagram id="BPMNDiagram_P27">
    <bpmndi:BPMNPlane id="BPMNPlane_P27" bpmnElement="Process_HotelNational_P27">
      <bpmndi:BPMNShape id="Shape_Lane_P27_RoomAttendant" bpmnElement="Lane_P27_RoomAttendant" isHorizontal="true">
        <dc:Bounds x="180" y="260" width="2500" height="320" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Lane_P27_HousekeepingDesk" bpmnElement="Lane_P27_HousekeepingDesk" isHorizontal="true">
        <dc:Bounds x="180" y="90" width="2500" height="170" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Lane_P27_Supervisor" bpmnElement="Lane_P27_Supervisor" isHorizontal="true">
        <dc:Bounds x="180" y="580" width="2500" height="170" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Event_P27_StartServiceWindow" bpmnElement="Event_P27_StartServiceWindow">
        <dc:Bounds x="300" y="152" width="36" height="36" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_ReviewOccupiedRoomsAndGuestPreferences" bpmnElement="Task_P27_ReviewOccupiedRoomsAndGuestPreferences">
        <dc:Bounds x="430" y="130" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_AssignAttendantRouteAndPriorityRooms" bpmnElement="Task_P27_AssignAttendantRouteAndPriorityRooms">
        <dc:Bounds x="620" y="130" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_PrepareTrolleyAndStartFloorRound" bpmnElement="Task_P27_PrepareTrolleyAndStartFloorRound">
        <dc:Bounds x="620" y="270" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Gateway_P27_DNDVisible" bpmnElement="Gateway_P27_DNDVisible" isMarkerVisible="true">
        <dc:Bounds x="805" y="285" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="800" y="235" width="59" height="40" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_RecordDNDAndRevisitSlot" bpmnElement="Task_P27_RecordDNDAndRevisitSlot">
        <dc:Bounds x="970" y="270" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_KnockAnnounceAndRequestAccess" bpmnElement="Task_P27_KnockAnnounceAndRequestAccess">
        <dc:Bounds x="970" y="380" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Gateway_P27_CanServiceNow" bpmnElement="Gateway_P27_CanServiceNow" isMarkerVisible="true">
        <dc:Bounds x="1155" y="465" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1144.5" y="525" width="71" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Gateway_P27_RevisitBeforeCutoff" bpmnElement="Gateway_P27_RevisitBeforeCutoff" isMarkerVisible="true">
        <dc:Bounds x="1520" y="285" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1506" y="247.5" width="77" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_RevisitRoomAtAgreedTime" bpmnElement="Task_P27_RevisitRoomAtAgreedTime">
        <dc:Bounds x="1690" y="270" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_RecordDeferredServiceAndFrontDeskTrace" bpmnElement="Task_P27_RecordDeferredServiceAndFrontDeskTrace">
        <dc:Bounds x="1690" y="130" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_ReportDefectOrMissingItem" bpmnElement="Task_P27_ReportDefectOrMissingItem">
        <dc:Bounds x="1690" y="450" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_CleanOccupiedRoomAndRefreshSupplies" bpmnElement="Task_P27_CleanOccupiedRoomAndRefreshSupplies">
        <dc:Bounds x="1310" y="450" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_AgreeReturnTimeAndContinueRoute" bpmnElement="Task_P27_AgreeReturnTimeAndContinueRoute">
        <dc:Bounds x="1310" y="320" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Gateway_P27_IssueFound" bpmnElement="Gateway_P27_IssueFound" isMarkerVisible="true">
        <dc:Bounds x="1520" y="465" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1502.5" y="428" width="85" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Gateway_0xng8wv_di" bpmnElement="Gateway_0xng8wv" isMarkerVisible="true">
        <dc:Bounds x="1855" y="465" width="50" height="50" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Event_P27_EndDeferred" bpmnElement="Event_P27_EndDeferred">
        <dc:Bounds x="1882" y="152" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1860" y="188" width="81" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Gateway_P27_SupervisorCheckNeeded" bpmnElement="Gateway_P27_SupervisorCheckNeeded" isMarkerVisible="true">
        <dc:Bounds x="2090" y="635" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2073" y="685" width="85" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_InspectVIPComplaintOrRecoveredRoom" bpmnElement="Task_P27_InspectVIPComplaintOrRecoveredRoom">
        <dc:Bounds x="2250" y="620" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_RequestRecleanOrCorrection" bpmnElement="Task_P27_RequestRecleanOrCorrection">
        <dc:Bounds x="2250" y="620" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_SelfInspectAndStageRoomStatus" bpmnElement="Task_P27_SelfInspectAndStageRoomStatus">
        <dc:Bounds x="1960" y="450" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Gateway_P27_PassInspection" bpmnElement="Gateway_P27_PassInspection" isMarkerVisible="true">
        <dc:Bounds x="2405" y="635" width="50" height="50" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2465" y="653" width="84" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Event_P27_EndRoomServiced" bpmnElement="Event_P27_EndRoomServiced">
        <dc:Bounds x="2572" y="152" width="36" height="36" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2553" y="188" width="75" height="27" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNShape>
      <bpmndi:BPMNShape id="Shape_Task_P27_UpdatePMSAndServiceStatus" bpmnElement="Task_P27_UpdatePMSAndServiceStatus">
        <dc:Bounds x="2380" y="130" width="100" height="80" />
      </bpmndi:BPMNShape>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Start_to_Review" bpmnElement="Flow_P27_Start_to_Review">
        <di:waypoint x="336" y="170" />
        <di:waypoint x="430" y="170" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Review_to_Assign" bpmnElement="Flow_P27_Review_to_Assign">
        <di:waypoint x="530" y="170" />
        <di:waypoint x="620" y="170" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Assign_to_Prepare" bpmnElement="Flow_P27_Assign_to_Prepare">
        <di:waypoint x="670" y="210" />
        <di:waypoint x="670" y="270" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Prepare_to_DND" bpmnElement="Flow_P27_Prepare_to_DND">
        <di:waypoint x="720" y="310" />
        <di:waypoint x="805" y="310" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_DND_Yes" bpmnElement="Flow_P27_DND_Yes">
        <di:waypoint x="855" y="310" />
        <di:waypoint x="970" y="310" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="863" y="313" width="18" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_DND_No" bpmnElement="Flow_P27_DND_No">
        <di:waypoint x="830" y="335" />
        <di:waypoint x="830" y="420" />
        <di:waypoint x="970" y="420" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="839" y="364" width="13" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_RecordDND_to_RevisitGw" bpmnElement="Flow_P27_RecordDND_to_RevisitGw">
        <di:waypoint x="1070" y="310" />
        <di:waypoint x="1520" y="310" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Access_to_ServiceGw" bpmnElement="Flow_P27_Access_to_ServiceGw">
        <di:waypoint x="1020" y="460" />
        <di:waypoint x="1020" y="490" />
        <di:waypoint x="1155" y="490" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_ServiceNow_Yes" bpmnElement="Flow_P27_ServiceNow_Yes">
        <di:waypoint x="1205" y="490" />
        <di:waypoint x="1310" y="490" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1216" y="473" width="18" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_ServiceNow_No" bpmnElement="Flow_P27_ServiceNow_No">
        <di:waypoint x="1180" y="465" />
        <di:waypoint x="1180" y="360" />
        <di:waypoint x="1310" y="360" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1189" y="401" width="13" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_ReturnTime_to_RevisitGw" bpmnElement="Flow_P27_ReturnTime_to_RevisitGw">
        <di:waypoint x="1410" y="360" />
        <di:waypoint x="1545" y="360" />
        <di:waypoint x="1545" y="335" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Revisit_Yes" bpmnElement="Flow_P27_Revisit_Yes">
        <di:waypoint x="1570" y="310" />
        <di:waypoint x="1690" y="310" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1621" y="285" width="18" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_RevisitTask_to_Access" bpmnElement="Flow_P27_RevisitTask_to_Access">
        <di:waypoint x="1740" y="350" />
        <di:waypoint x="1740" y="420" />
        <di:waypoint x="1070" y="420" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Revisit_No" bpmnElement="Flow_P27_Revisit_No">
        <di:waypoint x="1545" y="285" />
        <di:waypoint x="1545" y="170" />
        <di:waypoint x="1690" y="170" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1554" y="218" width="13" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Clean_to_IssueGw" bpmnElement="Flow_P27_Clean_to_IssueGw">
        <di:waypoint x="1410" y="490" />
        <di:waypoint x="1520" y="490" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Issue_Yes" bpmnElement="Flow_P27_Issue_Yes">
        <di:waypoint x="1570" y="490" />
        <di:waypoint x="1690" y="490" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1621" y="465" width="18" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Issue_No" bpmnElement="Flow_P27_Issue_No">
        <di:waypoint x="1545" y="515" />
        <di:waypoint x="1545" y="560" />
        <di:waypoint x="1880" y="560" />
        <di:waypoint x="1880" y="515" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="1706" y="535" width="13" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Report_to_SelfInspect" bpmnElement="Flow_P27_Report_to_SelfInspect">
        <di:waypoint x="1790" y="490" />
        <di:waypoint x="1855" y="490" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_SelfInspect_to_SupGw" bpmnElement="Flow_P27_SelfInspect_to_SupGw">
        <di:waypoint x="2010" y="530" />
        <di:waypoint x="2010" y="660" />
        <di:waypoint x="2090" y="660" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_SupCheck_No" bpmnElement="Flow_P27_SupCheck_No">
        <di:waypoint x="2115" y="635" />
        <di:waypoint x="2115" y="170" />
        <di:waypoint x="2380" y="170" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2242" y="179" width="13" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_SupCheck_Yes" bpmnElement="Flow_P27_SupCheck_Yes">
        <di:waypoint x="2140" y="660" />
        <di:waypoint x="2250" y="660" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2186" y="635" width="18" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Inspect_to_PassGw" bpmnElement="Flow_P27_Inspect_to_PassGw">
        <di:waypoint x="2350" y="660" />
        <di:waypoint x="2405" y="660" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Pass_Yes" bpmnElement="Flow_P27_Pass_Yes">
        <di:waypoint x="2430" y="635" />
        <di:waypoint x="2430" y="210" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2436" y="413" width="18" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Pass_No" bpmnElement="Flow_P27_Pass_No">
        <di:waypoint x="2430" y="685" />
        <di:waypoint x="2430" y="730" />
        <di:waypoint x="2300" y="730" />
        <di:waypoint x="2300" y="700" />
        <bpmndi:BPMNLabel>
          <dc:Bounds x="2412" y="705" width="13" height="14" />
        </bpmndi:BPMNLabel>
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Reclean_to_Clean" bpmnElement="Flow_P27_Reclean_to_Clean">
        <di:waypoint x="2280" y="700" />
        <di:waypoint x="2280" y="730" />
        <di:waypoint x="1360" y="730" />
        <di:waypoint x="1360" y="530" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Deferred_to_End" bpmnElement="Flow_P27_Deferred_to_End">
        <di:waypoint x="1790" y="170" />
        <di:waypoint x="1882" y="170" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Edge_Flow_P27_Update_to_End" bpmnElement="Flow_P27_Update_to_End">
        <di:waypoint x="2480" y="170" />
        <di:waypoint x="2572" y="170" />
      </bpmndi:BPMNEdge>
      <bpmndi:BPMNEdge id="Flow_04zaggo_di" bpmnElement="Flow_04zaggo">
        <di:waypoint x="1905" y="490" />
        <di:waypoint x="1960" y="490" />
      </bpmndi:BPMNEdge>
    </bpmndi:BPMNPlane>
  </bpmndi:BPMNDiagram>
</bpmn:definitions>
